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Our Raw Indian hair is ethically sourced from temples throughout India and Cambodia. Each bundle is carefully selected from a single donor to preserve its natural texture, softness, and longevity.

With proper care, Hair So Chic extensions can be reused for 3–5 years or longer. Because our hair is completely raw and unprocessed, it maintains its integrity through multiple installs, coloring services, and everyday styling.

The number of bundles depends on your desired length and fullness.

We typically recommend:

• 12"–18": 2–3 bundles
• 20"–24": 3 bundles
• 26"–30": 4 bundles for a full look

If you're unsure, our team is always happy to help you choose the perfect amount.

Our product pages include a visual length guide to help you compare each length on real hair. Keep in mind that curly and wavy textures appear shorter than straight textures due to their natural pattern.

Yes. Many customers combine multiple lengths to create a more natural, dimensional install. Layering lengths can add movement while maintaining fullness throughout.

Closures create a natural-looking part while protecting your natural hair. Frontals provide ear-to-ear coverage and allow for more versatile styling, including pulled-back looks. The best option depends on your desired install and styling preferences.

Yes. Because our hair is 100% raw and unprocessed, it can be professionally colored, bleached, or toned. For the best results, we always recommend having coloring services performed by an experienced professional.

Absolutely. Raw human hair can be curled, straightened, blow-dried, and styled just like your own hair. We recommend using a heat protectant and avoiding excessive heat to help preserve the hair's longevity.

Wash your extensions with a sulfate-free shampoo and moisturizing conditioner as needed. Gently detangle from the ends upward using a wide-tooth comb or extension brush. Allow the hair to air dry whenever possible and store it properly between installs.

Wash your extensions as needed based on product buildup and lifestyle. For most installs, every 1–2 weeks is recommended. Overwashing is unnecessary and can reduce moisture over time

Avoid products containing sulfates, excessive alcohol, or heavy waxes that can dry out or weigh down the hair. We recommend lightweight, moisturizing products formulated for human hair extensions.

Orders are typically processed within 1–2 business days. Once shipped, most U.S. orders arrive within 3–5 business days. Shipping times may vary during holidays or promotional periods.

Yes. We proudly ship worldwide. International delivery times vary depending on the destination country and shipping method selected at checkout.

International orders may be subject to customs duties, taxes, or import fees determined by your local government. These charges are the responsibility of the customer and are not included in your order total.

Cancellation or change requests must be submitted within 2 hours of placing your order. While we'll do our best to accommodate your request, we cannot guarantee changes or cancellations if your order has already been processed or shipped. If you need assistance, please contact us as soon as possible after placing your order.

Please check with household members, neighbors, your mailroom, or the shipping carrier first. If you're still unable to locate your package, contact our support team. While we're happy to assist, Hair So Chic is not responsible for packages that are lost, stolen, damaged, or delayed in transit. Shipping charges are non-refundable, and all sales are final.

Due to the hygienic nature of our products, all sales are final. We cannot accept returns or exchanges on any order.

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.

If a refund is approved, it is typically processed within 5–10 business days. Processing times may vary depending on your payment provider.

We sincerely apologize. Please contact our customer support team within 24 hours of receiving your order with your order number and photos of the item you received. We'll resolve the issue as quickly as possible.

If your package arrives damaged, please take photos of both the packaging and the product before contacting us. Our team will review your claim and work with you to provide an appropriate resolution.